Saturday, July 18, 2009

Plantronics Headset for S10 T10 & T20 Review


My work has me on long telcons but won't pay for headsets. Not wanting to shell out for the full system, I thought that since the S10 headset has a RJ11 plug, I could just swap out the handset on the phone for the headset and not bother with buying the full system. It worked...kind of.

The good: the headset was comfortable and I could hear just as well as if using the handset. It also allowed me to type on the computer, take notes, or whatever without getting a neck ache from squeezing the handset between my head and shoulder.

The bad: The mike boom only extended down to my cheek and wasn't very close to my mouth so I got people on the other end saying I was coming in soft and I had to talk louder (which then started to annoyed my office mates). I guess that's why you need the amp unit (I'm speculating that the amp is for both input/output). Additionally, since I swapped out the handset but still needed the disconnected handset to hang up the phone my phone calls were 1) slip headset on if it wasn't already on, 2) pick up the handset, 3) have phone conversation, 4) hand up handset, 5) take of headset if I was leaving desk. I'm a get up and walk around type of guy so I'm constantly putting on and taking off the headset. Also, at first, there was a few times I picked up the disconnected handset and started to answer the call, but I quickly got over than problem.

In the end, I decided that I like the headset concept and needed to buy the whole system (the S12 or S22 replaced/is replacing the S10). The S12 headset's boom is longer so it's closer to the mouth and since you plug the handset into the amp unit, you can easily switch between the two w/out having to unplug anything. Still, if you going on the cheap, this may be the solution for you.

Buy it here now!

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